APA Style
Raphel, Murray. (2007).
The Complete idiot?s guide to winning customer loyality: panduan lengkap untuk meraih kesetiaan pelanggan. .
Gramedia:
Gramedia.
Chicago Style
Raphel, Murray.
The Complete idiot?s guide to winning customer loyality: panduan lengkap untuk meraih kesetiaan pelanggan..
Gramedia:
Gramedia,
2007.
TXB.
MLA Style
Raphel, Murray.
The Complete idiot?s guide to winning customer loyality: panduan lengkap untuk meraih kesetiaan pelanggan..
Gramedia:
Gramedia,
2007.
TXB.
Turabian Style
Raphel, Murray.
The Complete idiot?s guide to winning customer loyality: panduan lengkap untuk meraih kesetiaan pelanggan..
Gramedia:
Gramedia,
2007.
TXB.